Significant Internet Outage Impacts Numerous Online Platforms and Applications

An extensive web disruption has affected many websites and mobile apps around the world, and users experiencing troubles connecting to the web following issues at the web hosting service.

The disrupted services encompass the social media app Snapchat, Roblox, the messaging service Signal, and the language learning app Duolingo, along with a host of Amazon-managed services including its main retail platform and the Ring home security firm.

Throughout Britain, the financial institution Lloyds was affected in addition to its subsidiaries the bank Halifax and Bank of Scotland, and also reports of difficulties accessing the HM Revenue and Customs site on that morning. Also in the UK, several Ring users took to networks to state their doorbells were not working.

In the UK alone, accounts of disruptions on specific platforms ran into the thousands for each platform.

Officials confirmed that the problem originated in the eastern region of the US at Amazon Web Services, a section that provides crucial internet infrastructure for a host of businesses, who rent out space on AWS infrastructure. AWS is the most extensive web hosting service.

Just after midnight (PDT) in the America (8 in the morning BST), Amazon confirmed “increased problem frequencies and delays” for Amazon's platforms in a area on the eastern US of the US. The widespread consequence was seen to affect apps around the world, with the outage tracking website showing problems with the identical platforms in multiple continents.

The outage tracker Thousand Eyes, a platform that monitors internet outages, also reported a rise in problems on that morning, with many of them found in the state of Virginia, the region of Amazon’s US-East-1 region where the company stated the outage originated.

Joshua Sanders
Joshua Sanders

A seasoned journalist with a passion for uncovering stories that shape society, based in London.